Skip to main content

Managing Routes

The Route Dispatch list is the central hub for creating routes, assigning pending orders, and tracking route status.

Route List​

Navigate to Route Dispatch from your menu. The list shows all routes filtered by date range and driver.

Filtering Routes​

  • Start Date / End Date — Filter routes by date range.
  • Driver — Filter by a specific driver or view all drivers.
  • Click Search to apply filters.

Status Toggles​

ToggleShows
OpenRoutes that are still being built or are ready to drive.
ClosedRoutes that have been completed.
AllEvery route regardless of status.

Creating a New Route​

  1. Click New Route on the route list.
  2. Fill in the route details:
    • Route Date — The delivery date (required).
    • Driver — Select from the driver list.
    • Dispatcher — Select the dispatcher managing this route.
    • Vehicle — Vehicle identifier (e.g., VAN-01).
    • Optimization Mode — Choose Car (fastest), Heavy Vehicle, or Cycling.
    • Ready to Drive — Toggle on when the route is finalized.
    • Notes — Internal dispatcher notes.
  3. Click Save or Save & Exit.

Assigning Orders to Routes​

Drag and Drop​

  1. Pending orders appear in the Pending — Not Assigned section.
  2. Drag a pending order card onto an open route to assign it.
  3. Drag onto the Drop here to create a new route zone to auto-create a route from a single order.

Manual Assignment​

  1. Open a route's details page.
  2. Click Add Stop to create a new stop.
  3. Paste the order UUID to look up and auto-populate the order's shipping address.
  4. Fill in any missing address fields.
  5. Save the stop.

Unassigning a Stop​

From the stop editor, click Remove from Dispatch to unassign a stop. It returns to the pending list and can be added to another route.

Closing a Route​

When all deliveries on a route are complete:

  1. Click the check circle icon on the route card, or open the route details and close it from there.
  2. The route status changes to Completed with a completion timestamp.

Deleting a Route​

Click the delete icon on a route card. Confirm the deletion. All stops on the route are removed.