Route Dispatching — Settings
Before using Route Dispatching, you need to enable it in two places: the Menu Manager (so users can access the Route Dispatch screen) and Function Groups (so the Create Waypoint button appears on the order screen).
Step 1: Add the Route Dispatch Menu Item
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Go to Settings → Menu Manager.
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Select the menu group from the toggle buttons at the top (e.g., Main).
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Click Add Menu to add a top-level accordion menu item, or click an existing accordion menu to select it, then click Add Sub Item.
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Configure the menu item:
Field Value Name Route DispatchIcon local_shippingRouter Link route-dispatchRouter Link Active route-dispatchAccess Leave blank or set to restrict to specific user types Minimized Toggle off (show by default) -
Click Save on the menu item editor.
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Click Save on the Menu Manager to persist changes.
The Route Dispatch link now appears in the app's navigation menu.
Step 2: Add the "Create Waypoint" Function Button
The Create Waypoint button appears on the order screen. It assigns the current open order to a delivery route as a waypoint.
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Go to Settings → Authorizations and Access → Function Groups.
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Find the function group used for your order screen (e.g., Order Buttons). If you're unsure which group, check your Transaction Settings under the Multi-Function Button Lists section (
multiButtonOrderHeader). -
Click Edit on the function group.
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Click Add Button to create a new button.
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Configure the button:
Field Value Name Create WaypointIcon routeFunction Select assignToRoutefrom the function dropdown -
Configure the button properties as needed. Recommended settings:
Property Setting Allow for Staff User On Allow only when balance is greater Than 0 On Allow suspended Orders On -
Save the button and save the function group.
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Users must log out and log back in for the new button to appear on the order screen.
Step 3: Verify the Setup
- Navigate to the Route Dispatch screen from the menu — it should show the route list.
- Open an order in the POS — the Create Waypoint button should appear in your function button group.
- Click Create Waypoint on an order with a shipping address — the order should appear in the Pending section of the Route Dispatch list.