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Staff Package Groups

The staff package groups view shows how an order's items are packed into physical boxes. It is used for fulfillment prep and pack verification.

Accessing the Dialog​

The package groups dialog is launched via a function button. Admins configure the button through the function-group button editor.

  • Staff view — One card per package showing contents, dimensions, and weight.
  • Admin view — Includes a side-by-side pricing comparison between grouped and individual-package rates.

Package Cards​

Each package is displayed as a card showing:

  • Title — Package name (e.g., "Package 1")
  • Contents — Each item listed as Name x Quantity
  • Dimensions and Weight — Box size and total weight
  • Label — "Label not yet purchased" until the label is bought

Re-Packing Orders​

If order items are added or removed after shipping options were first quoted, staff can re-compute the package groups. This re-runs the packing algorithm without re-validating the address or re-quoting rates. The refreshed grouping replaces the previous one on the order.

Admin Pricing Comparison​

Admins can compare the cost of grouped versus individual shipping. The dialog shows two rate sets side by side:

  • Grouped — Uses the configured box profiles and grouping rules.
  • Individual — Treats every order line as its own package.

This helps verify that box profiles are configured to save on shipping costs.

Example​

Order: 4 x Product A (6x4x2in, 10oz each) Box profile: Small Box (10x8x6in, max 80oz)

With grouping enabled, the algorithm packs 3 units into one box (height exactly fills) and places the 4th unit in a second box. The order ships as 2 packages instead of 4, reducing the total shipping cost.